your questions
Can't find your answer? Write to us.
Choose “3 boxes”: you pay for 2, the 3rd is free. £39.98 in total, so £13.32 per box.
Yes. Choose your colour on the product page. With the “buy 2, get 1 free” offer, you can pick a different colour for each of the three boxes and change them in your basket. Sold-out colours can't be selected.
The available payment methods are shown when you complete your order.
In 2 to 3 working days (ordered today: arrives …). Delivery is free and tracked.
Yes, to the UK, with free delivery. For another destination, write to us.
Your tracking link is emailed to you when your order ships. You can also find it on the Order tracking page.
Yes, if you order before ….
30 accessories: 21 brushes, 2 sponges, 1 eyelash curler, 4 hair clips, 1 headband and 1 storage pot, in a pretty box.
Yes, their synthetic bristles are soft on the skin.
Brushes: wash them in lukewarm water with a mild soap, then let them air-dry. Sponges: wet them with lukewarm water, work a little mild soap into a lather by squeezing them, then rinse until the water runs clear. Press them in a towel without twisting and let them air-dry. Ideally after every use, and replace them about every 3 months.
No, the brushes are not tested on animals. Their bristles are synthetic.
No. Tick “Is it a gift?” in the basket: no prices in the parcel, and your little note tucked inside.
Yes, with every order. It shows at £0 in your basket.
You have 30 days after delivery to change your mind. Write to customer service with your order number, then send the item back complete, in its packaging if possible. Once we have received and checked it, we refund you to your payment method. Return costs are at your expense, unless the item is faulty, damaged or incorrect.
Write to us with your order number and a photo. In that case, we cover the return costs.